About the role
Are you looking for a position that is challenging, rewarding, interesting and fast paced?
Gainsborough Road Family Resource Centre in Corby hosts court directed contact or family time as well as a variety of services for children and families in the community.
This role provides front-line reception support as well as administrative support to the Safeguarding teams on the ground. Providing support to and signposting members of the public to the appropriate professional within Northamptonshire Children's Trust.
The operational hours of the service is 9.00-5.30 and this post will be 30 hours a week over 4 days.
What will you be doing?
You will provide an effective, polite and courteous welcoming service to visitors.
Co-ordinating events effectively within the locality, taking meeting bookings and ensuring the location is prepared appropriately.
You will respond to queries and requests for support from the teams within the Location and work closely and jointly with the other Administrators as required to ensure continuity of support for Children Services.
Whilst based at Gainsborough Road you will need to cover other locations as and when required.
About you
You are an experienced customer service orientated administrative assistant, educated to GCSE or equivalent standard.
You are a strong confident communicator both verbal and written, using multiple channels
You have experience and enjoy working within a fast changing, dynamic environment
You have experience of working or volunteering in a customer focussed environment
We welcome the opportunity to speak to any interested candidates so please feel free to email: Denise.Mirkovic@nctrust.co.uk and they can agree a mutually agreeable time to call you.
Our benefits
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
We really value our workforce and offer you a great benefits package including:
- 2 Day Induction Programme
- Extensive Learning & Development and career development opportunities
- Flexible and family working arrangements including enhanced maternity benefits
- A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
- Local government Pension Scheme
- Heavily subsidised town centre car parking scheme
- Employee Discount Scheme
- 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years’ service
- Opportunity to purchase up to 25 days
- Employee Assistance Programme
- Monthly quality supervision
About us
Northamptonshire Children’s Trust was established in November 2020 to deliver Children’s Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.
Attached documents
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