About the role
An exciting opportunity has arisen to join the successful, multi-agency Northamptonshire Youth Offending Service, aiming to reduce reoffending by working with young people, their families and victims.
Based at our Northampton and Kettering office you will be supporting a countywide admin service. You will be the first point of contact for young people, their families, practitioners and professional staff and ideally you will have previous experience of working in a customer led environment, whilst maintaining confidentiality at all times. The ideal candidate will be flexible to take on a variety of tasks, including note-taking, whilst communicating confidently and effectively.
Hours are full time (37) - (Northampton Office) Monday - Thursday 9.00 am – 5.30 pm & Friday 9.00 am – 5.00 pm. (Kettering Office) Wednesday 9.00 am – 5.30 pm. Some Working From Home on a rota, once induction / training is complete. We are looking for someone who can be flexible to meet the needs of the business.
About you
- You will be self-motivated, organised who delivers professional support for Practitioners and the Management Team. Accuracy, attention to detail and use of initiative is required when raising and processing invoices, minuting meetings, correspondence and diary management.
- You must have a confident working knowledge of Windows and Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), experience of using computerised systems although training will be given.
You are able to prioritise workloads, whilst achieving deadlines, in a highly performing and changing environment. An understanding of confidentiality and data protection is imperative. You can demonstrate an ability to learn quickly and make a positive contribution to our team.
Our benefits
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
We really value our workforce and offer you a great benefits package including:
- 2 Day Induction Programme
- Extensive Learning & Development and career development opportunities
- Flexible and family working arrangements including enhanced maternity benefits
- A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
- Local government Pension Scheme
- Heavily subsidised town centre car parking scheme
- Employee Discount Scheme
- 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years’ service
- Opportunity to purchase up to 25 days
- Employee Discount Schemes
- Employee Assistance Programme
- Monthly quality supervision
About us
Northamptonshire Children’s Trust was established in November 2020 to deliver Children’s Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.
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