Administrator - Youth Offending Services

What will you be doing?

Based at our Northampton and Kettering office you will be supporting a countywide admin service.   You will be the first point of contact for young people, their families, practitioners and professional staff and ideally you will have previous experience of working in a customer led environment, whilst maintaining confidentiality at all times. The ideal candidate will be flexible to take on a variety of tasks, including note-taking, whilst communicating confidently and effectively.

Hours are full time (37) - (Northampton Office) Monday - Thursday 9.00 am – 5.30 pm & Friday 9.00 am – 5.00 pm.   (Kettering Office) Wednesday 9.00 am – 5.30 pm. Some Working From Home on a rota, once induction / training is complete.

We are looking for someone who can be flexible to meet the needs of the business. 

About you

• You will be self-motivated, organised and deliver a professional support to Practitioners and the Management Team. Accuracy, attention to detail and use of initiative is required when raising and processing invoices, minuting meetings, correspondence and diary management.  
• You must have a confident working knowledge of Windows and Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), experience of using computerised systems although training will be given.  
• You are able to prioritise workloads, whilst achieving deadlines, in a highly performing and changing environment.  An understanding of confidentiality and data protection is imperative.   You can demonstrate an ability to learn quickly and make a positive contribution to our team. 

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification. You will need to provide a full employment history including any gaps since leaving full time education

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities

About us

Northamptonshire Children’s Trust was established in November 2020 to deliver Children’s Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.