Senior Administrator - Youth Justice Service

What will you be doing?

Based at our Northampton and Kettering offices you will providing resilient admin support to senior managers whilst co-ordinating activities of the NYJS Business Support Team, including monitoring and allocating work and taking responsibility for the completion of scheduled work. Often the first point of contact for young people, their families, practitioners and professional staff, whilst maintaining confidentiality at all times. Previous experience of working in a customer led environment and flexibility to take on a variety of tasks, including note-taking and being able to communicate effectively. We are looking for an enthusiastic and dedicated team player to join us, who is dynamic and solution-focused in business support for operational services whilst supervising a small team of administrators, delivering an effective induction programme for new team members, developing, coaching and assisting the team to ensure SMART outcomes are met.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About you

• You will be self-motivated, organised who delivers professional support for Practitioners and the Management Team. Accuracy, attention to detail and use of initiative is required when raising and processing invoices, minuting meetings, correspondence and diary management.  
• You must have a confident working knowledge of Windows and Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), experience of using computerised systems although training will be given.  
• You are able to prioritise workloads, whilst achieving deadlines, in a highly performing and changing environment.  An understanding of confidentiality and data protection is imperative.   You can demonstrate an ability to learn quickly and make a positive contribution to our team. 
• You will need to be child focused and able to manage a high volume of sensitive information.
• Supervising a team including the ability to manage the quality and productivity of the team is desirable.
• You will support the manager in maintaining the building, systems, equipment and health and safety to ensure the welfare of all staff, young people and visitors.  

A short 10-minute presentation will form part of the interview process for this role, details will be forwarded prior to the interviews.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

About us

At Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them.  The Trust is wholly owned and funded but operationally independent from the Councils.

Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.

We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation.  We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.

Join our dedicated team and be a part of an organisation where your work makes a real difference.