Service Manager - MASH (Multi Agency Safeguarding Hub)

What will you be doing?

You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.  

You will have operational responsibility for the Team Managers and the quality of practice undertaken by the teams in the processing and decision making regarding all new referrals. Your day-to-day will involve overseeing the MASH, maintaining close proximity with the Emergency Duty Team (EDT). The teams include a range of skilled staff and social workers who are friendly and confident professionals, who can work collaboratively to very tight deadlines and ensure the child’s needs are paramount and their voice is evident throughout. 

Our teams are based in Northampton at the Criminal Justice Centre.
 

About you

It will be important to you to make a personal contribution towards improving our service. You should be a qualified social worker, registered with Social Work England with extensive post-qualifying experience of statutory social care practice and multi-agency contact is highly essential.

Level 5 NVQ Management qualification, or equivalent relevant experience.

You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.

Driving Licence is essential.

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 2 Day Induction Programme
• Relocation costs of up to £8,000
• 2 days Signs of Safety training (social care colleagues)
• Extensive Learning & Development and career development opportunities
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Local government Pension Scheme
• Heavily subsidised town centre car parking scheme
• Employee Discount Scheme
• 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years’ service
• Opportunity to purchase up to 25 days
• Employee Assistance Programme
• Monthly quality supervision
• SWE Registration paid yearly (social care colleagues)

About us

At Northamptonshire Children’s Trust, children, young people and families are at the heart of all we do – in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them.  The Trust is wholly owned and funded but operationally independent from the Councils.

Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.

We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation.  We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.

Join our dedicated team and be a part of an organisation where your work makes a real difference.