Business Support Administrator - Duty and Assessment

What will you be doing?

 This is a varied role where no two days are the same. One day you may be arranging emergency support for a family, such as sourcing a baby seat or organising food vouchers, and the next you'll be coordinating multi-agency meetings involving colleagues from Police, Health, Youth Offending and Crime Reduction services.  

Supporting with a wide range of situations that occur in a young person’s life from the age of 0-27 years. 

Providing a comprehensive, confidential range of effective administrative support, including finance related tasks 

You will minute daily front line safeguarding multi-agency discussions; meeting deadlines and ensuring correct and accurate records are on our database. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.

About you

   We are looking for someone who will enjoy networking with multi agency professionals and is solution-focused, with experience in business support.  

•    You’re used to working in a fast-paced sensitive environment, able to prioritise tasks, meet deadlines and manage a high-volume workload. Work independently as well as within a team. 

•    With strong literacy and numeracy skills, you consistently apply excellent attention to detail. 

•    Proficiency across Microsoft applications—including Word, Excel, PowerPoint and Teams allows you to work efficiently and professionally. 

•    Clear and effective communication comes naturally to you, enabling you to build positive relationships with colleagues and partners. 

•    You will have proven experience in minute-taking, and touch-typing skills would be advantageous as this forms a key part of the role. 

When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

• 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
• Opportunity to purchase up to 25 days annual leave
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Flexible and family working arrangements including enhanced maternity benefits
• A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
• Extensive Learning & Development and career development opportunities
• Subsidised town centre car parking scheme

About us

At Northamptonshire Children’s Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.

We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.

We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with an Outstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.

At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation.  We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.

If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children’s Trust could be the place for you.

Supporting Children – A Career That Matters