About the role
Are you an experienced admin looking for a new challenge in children’s safeguarding?
We have an exciting opportunity within our Emergency Duty Team (EDT) for a Business Support Administrator.
The Emergency Duty Team provide an out of hours service that engages with members of the public, professionals and key partners that support delivering safeguarding when daytime services are closed. Our aim is always to respond with the most effective, joined up actions and make the right decisions for the right families at the right time.
Based at Brackmills with some flexibility to work from home you will be the sole admin within the team reporting to the Team manager of EDT. Normal hours will be Monday to Thursday 09.00-17.30 and Friday 09.00-17.00 but there is flexibility subject to service requirements
We welcome the opportunity to speak to any interested candidates so if you have read the attached job description and still have questions, please feel free to email: sarah.hunt@nctrust.co.uk and they can agree a mutually agreeable time to call you
What will you be doing?
You will play a key role in supporting our dedicated and passionate social workers and family support workers helping to deliver a high-quality service to children and families across Northamptonshire.
This is a busy and sometimes pressurised environment, so you will need to be comfortable working at pace and managing competing priorities.
No two days will be the same. You will be responsible for creating, updating, and maintaining data and rota using excel, as well as providing comprehensive administrative support to the EDT team.
Due to the nature and location of this role, successful applicants will be required to undergo a Police Vetting process.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.
About you
You have experience of working within a Business Support/ Administrative role supporting operational delivery
You have previously worked in fast changing, dynamic environments.
You are a strong, effective communicator experienced in using multiple channels
You have excellent IT, numeracy, analytical, interpretative skills and you pay attention to detail.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Barred List check
When applying please ensure your supporting statement details how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education
Our benefits
We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.
We really value our workforce and offer you a great benefits package including:
- 28 days annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years
- Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health pension protection.
- Opportunity to purchase up to 25 days annual leave
- Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
- Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
- Flexible and family working arrangements including enhanced maternity benefits
- A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
- Extensive Learning & Development and career development opportunities
- Subsidised town centre car parking scheme
About us
At Northamptonshire Children’s Trust, children, young people and families are at the heart of everything we do. Every decision we make and every action we take is guided by our commitment to delivering high-quality services that make a lasting difference to the lives of children, young people and families across Northamptonshire.
We know that our people are our greatest strength. Our workforce is at the centre of our success, and we are committed to creating an environment where colleagues feel valued, supported and empowered to do the best job of their lives every day. We foster a culture built on kindness, collaboration and trust, where achievements are recognised, ideas are welcomed and innovation is encouraged.
We are proud of the positive impact we make together and delighted that our work has been recognised by Ofsted, with an Outstanding rating for Leadership and Management and Good ratings across Help and Protection, Children in Care and Care Leavers.
At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a Disability Confident employer and have a commitment to care leavers, who we guarantee an interview if they meet the essential criteria.
If you are passionate about making a difference and want to be part of an ambitious, supportive and forward-thinking organisation, Northamptonshire Children’s Trust could be the place for you.
Supporting Children – A Career That Matters
